If you’d like to share some kind words and smiles, please ask our front desk staff for a comment card at your next appointment. We’d love to hear about your experience!


As always, you all provided excellent service and made me feel important by remembering little details about my life and family. Thank you for taking care of my needs today even though it turned out to be an unexpectedly lengthy appointment. You always make sure that I am comfortable and I feel very secure in your care. Never in a million years did I think I would ever say I like my dentist. But, you guys have changed that…You are the BEST!

-Michelle D.


Dr Sursely and her staff are terrific! They are very friendly and welcoming. I actually enjoy being there and feel that they enjoy being there as well. My teeth have never been healthier.

-Gary D.


As always, my visit to Totem Lake Smiles was terrific, Dr. Pamela Sursely and her hygienists are gentle, caring, compassionate, kind, extremely thorough and knowledgeable. My anxiety of going to the dentist has dissipated because of Dr. Pamela Sursely and her staff. The gals at the front desk are friendly, welcoming and very accommodating.

-Deanna K.


I am 71 years old and this is the first time ever that I actually look forward to my dental visits. Nothing but smiles and warm greetings, plus no pain. Congrats to you all for making teeth maintenance not only palatable, but enjoyable.

-Barbara S.


Rachel Thompson is the best Hygenist I’ve ever had. She’s super friendly and is gentle super gentle. Pamela is a great denist and make you feel very welcome and does great work. I highly recommend Totem Lake Smiles

-Brad D.


Always a pleasure going to the dentist as crazy as that is to say! Very kind and friendly staff. These woman make you feel right at home as if your friends catching up yet they are informative on how to better care for your smile! I couldn’t ask for a better place to go!

-Krystle P.


Always a great experience! Lori meticulously cleans my teeth and they look and feel amazing (wish I could go more than 2x a year). Dr Sursely truly cares for her patients. My teeth have truly benefited from her expertise! Wouldn’t go anywhere else!

-Dena B.


The staff are courteous, professional, and very friendly. I feel like I’m one of the family when I’m there. They are also timely – it’s rare that I ever wait beyond my appointment time. I’m not the greatest when it comes to caring for my teeth and gums, yet they do a great job – gentle, pain free, and never a condescending word about my occasional lapses. The service I receive is second to none. They are straight forward, tell me what I can be doing better in positive way, and believe it or not, I look forward to the next visit. I have recommended Dr. Sursely and her staff all my friends and family; and encourage anyone seeking quality dental care and a great experience to give them a try!

-Chris B.


Andrea, my hygienist is highly knowledgeable, thorough, and personable. She makes my visits very comforting. Pamela aka Dr Sursely, is also possesses the attributes of the best that dentistry has to offer. I feel well taken care of and that i matter as a patient and individual

-Larry R.


The office has their stuff together-each team member is so good at what they do. The front office never fails to remind me of my appointments and they always bill my insurance promptly and accurately. I really value that so I don’t end up having to take time to straighten out anything later. I am always checked in on time and never end up waiting due to overbooking. The hygentists are phenomenal they really do what they can to make my visit less painful (sensitive teeth)and they are so personable. Dr Sursley is absolutely amazing. I never question her professional opinion and I enjoy how friendly she is. This office make everyone feel comfortable and they are the utmost professional’s in their field.

-Lisa V.


Love you all! Everyone is always smiling, prompt, and professional. We’ve been coming to this office for 15 years, and with Tonya at the front desk, it’s always like catching up with an old friend. We wouldn’t DREAM of going anywhere else, and happily recommend you.

-Tobi E.


My appointment was wonderful. Every staff member is kind, caring and happy to accommodate my schedule. They tailored my visit and my follow up appointment to meet my specific and sometimes complex dental care needs. Dental staff are very educated and not only made my visit a positive calm experience but also addressed all of my questions and concerns thoroughly. I highly recommend Totem Lake Smiles


Kirkland Office Location
12911 120th Ave NE
Kirkland, WA 98034
(425) 821-9111